Thanks for visiting the new site and leaving us a comment. Hopefully I can help you out understanding our customer cards and the point-reward system.
Basically, if you present your customer card to the cashier with every ticket and/or combo purchase at Marketplace Cinemas you receive one point per dollar spent. The points are tracked in our system and every 40 points that you accumulate, our system automatically prints out a coupon following your transaction.
The first 40 points earns you a free small drink. At 80 points you earn a free small popcorn. At 120 point, the coupon is for a free small popcorn and free small drink. 160 points is a free ticket. At that point the coupons begin again, 200 points is a free small drink, 240 a free small popcorn, etc.

Here are some of the most asked questions regarding our customer cards. If you still have an unanswered question, let me know and I’ll help you out.

Marvin

MARKETPLACE CINEMA STAR CUSTOMER FAQ

(Frequently Asked Questions)

v What is Marketplace Cinema’s Star Customer Program?

Ø Marketplace Cinema’s Star Customer Program is a reward system for Marketplace Cinema’s regular customers

v How do I join?

Ø Ask your Marketplace Cinema cashier for a rewards card.

v What do I do with my rewards card?

Ø Anytime you make ticket or concession combo purchases at Marketplace Cinema, present the card to your cashier before paying.

v How does it work?

Ø You are rewarded one (1) point for each $1 spent on ticket and concession combo purchases at Marketplace Cinema. The points are automatically tracked in our system. You don’t have to track them. For every 40 points accumulated, you are rewarded with a coupon automatically.

v What coupons can I get?

Ø There are four coupons awarded in rotation: (1) a free small drink, (2) a free small popcorn, (3) a free small drink and a free small popcorn, (4) a free ticket.

v Can I choose what coupon I get?

Ø No. These are awarded on a rotation.

Ø At 40 points you get a coupon for a free small drink.

Ø At 80 points you get a coupon for a free small popcorn.

Ø At 160 points you get a coupon for a free small drink and free small popcorn.

Ø At 200 points you get a coupon for a free ticket.

Ø At this point the rotation starts over:

Ø At 240 points you get a coupon for a free small drink.

Ø At 280 points you get a coupon for a free small popcorn.

Ø At 320 points you get a coupon for a free small drink and free small popcorn.

Ø At 360 points you get a coupon for a free ticket.

Ø This rotation continues indefinitely.

v How do I redeem my points?

Ø You don’t. The points are tracked automatically. Your coupons are printed automatically.

v How do I know how many points I have?

Ø Your cashier should share this information following each purchase. The cashier will give you your coupons when each 40-point milestone is reached.

v What do I need to do to get my coupons?

Ø Present your card anytime you purchase tickets and concession combos at Marketplace Cinema. You will be rewarded with coupons at every 40-point milestone automatically.

v Can I track my points online?

Ø No, we do not offer this service at this time. You may bring your card to Marketplace Cinema anytime during operating hours to check your point total. You may also email a request to nancyjosmith@centurylink.net with the card number in the email. The number is found on the back of the card.

v What if my question isn’t answered here?

Ø You may email your question to manager@marketplacecinemas.com.

Marvin H. Davis
Operations Manager
Marketplace Cinemas
907 Beckford Dr.
Henderson, NC 27536